Fix a failed account connection

Check these first

• Are you using the correct login for the social property?
• Does that identity have the required admin or publishing access?
• Are you connecting from the correct workspace?
• Was the account previously attached somewhere else?

Recovery flow

1. 1

   Retry with the correct identity

   Log out of the wrong social session and restart the connect flow cleanly.

2. 2

   Review permissions outside Postsiva

   Fix page, organization, or business roles directly in the source platform before reconnecting.

3. 3

   Reconnect from the intended workspace

   Avoid attaching the account in one workspace and expecting it in another.