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Legal

Service Delivery Policy

How Postsiva subscriptions and digital services are delivered.

Last updated: September 11, 2026Effective: September 11, 2026

Postsiva provides digital SaaS services only. No physical products are shipped.

This Service Delivery Policy explains how Postsiva subscriptions and digital services are delivered to customers.

Table of contents

  1. 1. Digital Services Only
  2. 2. Account Access and Activation
  3. 3. Subscription Periods
  4. 4. Customer Requirements
  5. 5. Third-Party Dependencies
  6. 6. Activation and Payment Support
  7. 7. Related Policies

1. Digital Services Only

Postsiva is a software-as-a-service platform for social media management, publishing, scheduling, analytics, AI-assisted content creation, and workflow automation.

Postsiva does not sell or ship physical products. Physical shipping, courier delivery, freight, and parcel tracking do not apply to our subscriptions or digital services.

2. Account Access and Activation

Customers create a Postsiva account and select or purchase a subscription plan through the website or an authorized payment channel.

Access to paid features is normally activated electronically after successful payment confirmation. Subscription access is delivered through the user's Postsiva account.

3. Subscription Periods

Monthly and annual subscriptions remain available for the applicable paid billing period, subject to the Terms & Conditions and any plan limits displayed at checkout.

Features available to a customer depend on the selected subscription plan and any active account or workspace limits.

4. Customer Requirements

  • Customers need internet access to use Postsiva.
  • Customers should use compatible modern browsers or supported mobile devices.
  • Customers are responsible for maintaining access to their account email and connected social platform accounts.

5. Third-Party Dependencies

Some Postsiva features rely on third-party social platforms, payment providers, cloud services, APIs, and customer-connected accounts.

Planned maintenance, third-party API changes, platform outages, or account permission changes may temporarily affect individual features.

6. Activation and Payment Support

Customers experiencing activation, account access, or payment confirmation issues can contact [email protected].

7. Related Policies

  • Refund Policy: /refund
  • Terms & Conditions: /terms-and-conditions
  • Privacy Policy: /privacy
© 2026 Postsiva. All rights reserved. This Service Delivery Policy may be updated from time to time.

Questions? Contact support